This is a blog for Professor Tanenbaum's ENG101 class for the fall 2013 semester at LaGuardia Community college.
Tuesday, October 15, 2013
Exploring the
Managed Heart is an article written by Arie Russel Hochschild.
Hochschild compares two jobs. One is a child working in a wallpaper
factor in the
19th century and the other is a flight attendant in the 20th century.
Even though these two jobs seem completely different, Hochschild finds
some connections between the two. The child knows his job is over when a
good has been produced just like the flight
attendant knows her job is done when a service has been produced.
Also, both jobs require physical labor. The boy is required to
coordinate mind and body to complete his job and the flight attendant
pushes heavy metal carts through the aisles. The flight
attendant also uses emotional labor in her job. Emotional labor is
hiding whatever emotions you feel at the time to set the right state of
mind for the customer. The flight attendant must do this all the time
as she is always required to smile as that is
a requirement of her job. Physical and emotional labor is very
different but there is a similarity which involves the cost. The worker
can become alienated with one self either the body in the child’s case
or the soul in the flight attendants case. I think
the flight attendant’s job was a much better job and less alienating.
The boy would sometimes work sixteen hours a day at only seven years
old. The flight attendant has good hours and gets paid well. Even
though there are some similarities, I feel the flight
attendant has a much better job
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Good overview - I think you're right that some of the concrete conditions of the factory work - the hours and child labor - are important to take into account. We'll be talking more about these issues and the historic fight to improve them as we go forward. Do you think it makes sense to talk about "alienation" when we're talking about children?
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