Tuesday, October 15, 2013

         Exploring the Managed Heart is an article written by Arie Russel Hochschild.  Hochschild compares two jobs.  One is a child working in a wallpaper factor in the 19th century and the other is a flight attendant in the 20th century.  Even    though these two jobs seem completely different, Hochschild finds some connections between the two.  The child knows his job is over when a good has been produced just like the flight attendant knows her job is done when a service has been produced.  Also, both jobs require physical labor.  The boy is required to coordinate mind and body to complete his job and the flight attendant pushes heavy metal carts through the aisles.  The flight attendant also uses emotional labor in her job.  Emotional labor is hiding whatever emotions you feel at the time to set the right state of mind for the customer.  The flight attendant must do this all the time as she is always required to smile as that is a requirement of her job.  Physical and emotional labor is very different but there is a similarity which involves the cost.  The worker can become alienated with one self either the body in the child’s case or the soul in the flight attendants case.  I think the flight attendant’s job was a much better job and less alienating.  The boy would sometimes work sixteen hours a day at only seven years old.  The flight attendant has good hours and gets paid well.  Even though there are some similarities, I feel the flight attendant has a much better job

1 comment:

  1. Good overview - I think you're right that some of the concrete conditions of the factory work - the hours and child labor - are important to take into account. We'll be talking more about these issues and the historic fight to improve them as we go forward. Do you think it makes sense to talk about "alienation" when we're talking about children?

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